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Nurse Call Systems

Quantec Nurse Call

Quantec is an intelligent addressable call system primarily designed for use in nursing homes and hospitals.

With multiple call levels, different daylight/night call routing arrangements, manual and automatic call divert and free built-in data-logging, it is one of the most advanced call systems available in the UK today.

The system utilises a unique protocol. This allows for considerable cost savings on installation and means Quantec can be retrofitted to the wiring of many existing conventional call systems.

Recently updated to include a host of new features, the way the system operates can be tailored to suit a care facility’s specific requirements. For example, different day, night and call divert arrangements can be easily accommodated to meet the exact operational needs and precise layout of any building.

This flexibility, coupled with many other advanced features such as multiple call levels, free built-in datalogging, simple system reprogramming and full monitoring of all network devices, makes Quantec the obvious choice for nursing homes, hospitals, health centres and many other private and public sector establishments.

Key features:

  • Multiple call levels – including Standard, Ensuite, Help Required, Emergency, Attack, Presence & Attendance
  • Wide range of system components - including programmable call points, ceiling pulls, monitoring points, displays, infrared ceiling receivers, radio receivers, staff attack transmitters and neck pendants (now with User ID), overdoor lights and sounders
  • Flexible call routing – Quantec can be tailored to suit a site’s exact operational requirements, whatever they may be
  • Call accept – Saves valuable time by preventing more than one member of staff responding to the same call
  • Automatic call divert – Transfers any unanswered calls to other areas to ensure they are responded to within a pre-determined time
  • Follow-me lights – Illuminates overdoor lights and corridor lights in sequence to visually guide staff to the source of a call
  • Staff presence – Helps managers, matrons and carers locate their colleagues by showing where they are working
  • Staff attendance – Allows staff entering rooms to log their ‘attendance’ via an infrared call point or ceiling receiver
  • Call follower sounders – Informs staff that other calls are waiting by sounding a soft tone in all occupied rooms (optional)
  • Night mode – Allows Quantec to work in a totally different way at night, providing for fewer staff and reduced sound levels
  • Infrared staff protection – Quantec’s optional infrared security transmitters can help protect staff against disturbed patients, intruders and aggressive visitors
  • ‘Surveyor’ data analysis software – Allows managers to output custom reports on longest calls, busiest shifts, most visited rooms, etc., to a desktop PC
  • Optional paging facilities – Optional alphanumeric and tone-only paging facilities available for carers on the move (DECT telephone capability also available)
  • Device monitoring – Quantec constantly supervises all network devices and informs you of any problems, reducing maintenance time and costs
  • Laptop programmable system controller – Allows Quantec to adapt to your changing requirements with no expensive rewiring, no mess and no fuss
  • Easy to install & expand -Quantec’s ‘two wire’ data transfer system makes it ideal for new and established sites where existing wiring can often be utilised
  • Universal programming devices – Allows optional third-party switch assemblies to be interfaced to Quantec for optional compliance with HTM 08-03
  • Tried, trusted & respected – From large NHS trusts to renowned nursing home groups, Quantec is specified by some of the UK’s most prestigious care providers

Nurse Call 800

Manufactured by C-TEC for over a decade, the system encompasses a wide range of multi-zone indicator panels and a host of system components including ceiling pulls, wall mounted call points, water resistant alert points, infra-red ceiling receivers, monitoring points, over-door lights and sounders.

SAS Nurse Call

Patients and staff can relax in the knowledge that should help be required, either by the patient or by a member of staff, assistance can be directed to the specific room at the touch of a button.

Q. What is Network II?
A. It is an addressable nurse call system designed to work, as the name implies, on a simple electronic network. Designed with features and facilities requested by our clients over the years to provide a cost efficient and easy to install system.

Q. Who uses the system?
A. The system is used by NHS trusts, residential care homes and nursing homes throughout the United Kingdom. The system has been exported to Europe, the Middle East and Australasia.

Q. How does it work?
A. Patients and staff initiate calls from our range of nurse call points. Four call levels are available, patient-to-nurse, nurse-to-nurse, crash alarm and staff attack. The room’s identity is then displayed on the indicator panels at the nurse base stations, they can also be sent to radio pagers for staff who are on the move. Staff can register their presence in a room allowing other staff members to locate them. Another feature enables staff to log their attendance, or visit, to a room when carrying out regular checks.

Q. What information can be displayed?
A. Any text you want up to 20 characters. Each nurse call point is programmed with the rooms name for example, ‘Ward B bedroom 2’ or ‘Dining Area’ so staff don’t have to remember numeric codes. This information is programmed into the system during the installation and commissioning stage and can be easily changed at any time by using a programming unit. This gives the flexibility to keep the nurse call system up-to-date when rooms have a change of user.

Q. Is it a well proven system?
A. Yes! SAS have been designing, manufacturing, installing and servicing nurse call systems for over 22 years. The Network II system has been installed to great acclaim in many establishments throughout the UK and it has proved to be a very reliable and stable system requiring little or no maintenance.

Q. Is it suitable for connecting to existing wiring?
A. Yes! This was the main reason SAS designed the Network II nurse call system. The market for replacing old inferior systems is rising rapidly with the advent of tougher care standards. It has also proved to be a cost effective solution when hospital wards have been refurbished and the old nurse call systems have been replaced. With our system having such minimal wiring requirements, it also has advantages in other parts of the market. Indeed, the majority of our installations have been into new developments.

Q. How is it wired?
A. The system is centred around the control unit, or the appropriately named Hub. When replacing a system, two wires are connected from each nurse call point back to the new Hub position, either individually or in a ‘daisy-chain’ sequence. When wiring for a new system, the call points are wired on radials. Up to 20 units can be connected to these radials meaning that one wire may be all that is required to connect up the equipment in a ward or corridor section. Even the indicator panels can be connected to the radials. The overall result is a fast and efficient installation with the least amount of disruption. Ancillary equipment for example, ceiling mounted pull switches, are wired back to their respective call points. Full installation and programming manuals are available to guide you through the process.

Q. What size systems can be installed?
A. The system is extremely flexible and one Hub will support up to 254 addressable call points and 26 indicator panels with no extra power supplies or boosters being required. If the system requirement is for a larger, ward-based system, hubs can be interlinked to provide whatever size scheme is required.

Q. Does the system have data storage?
A. You have two choices. The preferred option is the software package, allowing you to save all information onto a PC. You can view selected room information, dates, times, types of call and more. All can be printed out using the PC’s own printer or saved onto disk for future use. There is no need for a dedicated PC, the programme can be minimised whilst the usual day-to-day tasks are carried out. The second option is a dedicated printer that is connected to the system and keeps a continuous print roll log of events.

Q. Why choose NETWORK II?
A. The system has been designed for ease of installation and reliability. These two factors combined have made it an ideal choice for all types of projects from new builds to refurbishments to simply updating an old nurse call system. The range of facilities allied to its cost have made NETWORK II a market leader.